💜🛠️ Technical support
We are sorry to hear that you are experiencing a technical problem with the application 😮. In order for us to help you quickly, we invite you to provide us with details about your problem.
🤔 How to contact us?
To let us know about your situation, please use the "Contact us" button 💬 available in the "Settings" section ⚙️ of the application.
🧐 Important details
Do not hesitate to accompany your message with screen recordings so that we can better understand your problem.
Remember, there are real humans behind this conversation, just like you. Out of respect for their work and well-being, make sure to contact us for one of the following reason :
- You've found a bug in the app, and can't find the solution in our FAQ ? (OK 👌)
- You have a great idea to improve the app? (Awesome, we love new ideas 💡)
- You're looking for technical tips on how to flirt? (🙅🚨⛔️ Oops, we're not dating coaches!)
- You want to share photos from your personal life? (🙅🚨⛔️ Sorry, but your private life doesn't concern us.)
You see where we're going with this? Our support agents are here to help you, as long as your request is justified.
Our agents commit to responding within 48 hours 🐇 max (usually much sooner) :
- Monday to Friday 🗓️
- 8 am to 5 pm 🕔
Thanks for playing along! 🙏