If you’re experiencing a technical issue, our team is here to help you 💛

 

💬 How to contact us?

You can contact us directly from the app:

👉 Go to Settings ⚙️
👉 Tap “Contact us”

 

What information should you provide?

To help us identify and fix your issue as quickly as possible, please include as many details as you can:

👉 What happened?

  • Describe the issue clearly

👉 When did it happen?

  • During a game, after a purchase, at launch, etc.

👉 Steps to reproduce the issue

  • What actions led to the problem?

👉 Screenshots or screen recordings 🎥

  • These are extremely helpful for understanding the issue

 

⚡ Why this is important

The more precise your message is, the faster we can:

  • identify the problem
  • reproduce it
  • and fix it

💛 Thanks for helping us improve LovBirdz!