It can happen, yes! 🤷
After changing phones or uninstalling the app, it may display the premium screen as if you had never made a purchase! Don't pay again though, we're here to help you. 🙌
To restore your purchases, it couldn't be easier:
- Start by launching the app.
- Go to the screen showing one of the premium packs in the level selection menu.
- You'll see a Restore My Purchases button at the very bottom. 👀
- Click on it and you're done! 😎
If you kept the same operating system (Android or iOS), the restoration will happen automatically. 🪄
Changed OS? Don't pay again! (we're not rats 🐀)
If you switched from Android to iOS or vice versa, we won't judge, your purchase can be restored, just let us know via the app support 💬
Prepare the email address linked to your Google Play account or a the invoice you received by email for it and you'll be all set! 👍
We'll then manually restore your purchase in a few seconds. 🤓