It can happen, yes! 🤷
After changing phones or uninstalling the app, it may display the premium screen as if you had never made a purchase! Don't pay again though, we're here to help you. 🙌
To restore your purchases, it couldn't be simpler:
- Launch the app
- Go to the premium pack screen
- At the very bottom, you'll see a Restore My Purchases button 👀
- Click on it and you're done! 😎
Same operating system? Automatic restoration! 🪄❤️
If you kept the same Android or iOS operating system, the restoration will happen automatically.
Changed OS? Contact us! 👌
Did you switch from Android to iOS or vice versa? No problem, we'll take care of everything! Just let us know via the Contact Us app support. 💬
Prepare the email address linked to your Google Play account or the invoice your received by email and you'll be all set! 👍
We'll then manually restore your purchase in a few seconds. 🤓❤️